InsOmnia
InsOmnia

Omnichannel CRM: Automate Your Tour & Travel Business Services

Serve all your customers’ travel needs seamlessly. Help your customers easily find and book their travel or vacation anytime they need through Omnichannel CRM for your Tour & Travel business.

  • Manage orders, complaints and customer database more efficiently.
  • Send promotions and announcements to thousands of contacts at one time.
  • Improve customer experience through an integrated platform.
  • Unite all services in one Omnichannel application.

Tour & Travel Business Challenges Without Omnichannel CRM

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Lost Orders

Failure to properly manage order and transaction history hinders quick decision making.

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Difficulty Providing Optimal Service

Multiple communication channels and many repetitive questions make it difficult for teams to respond effectively.

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Complicated Handling of Complaints

Various customer complaints coming to various agents or departments are difficult to handle quickly and efficiently.

Connect with Customers Through One CRM Dashboard

Speed up customer response.

  • Branding and design Identity Respond quickly to questions through automated chatbots.
  • Monitor the status of customer complaints or orders from start to finish.
  • Manage customer communications from multiple business channels in one platform.
  • Personalize every interaction based on their history details to improve the customer experience.
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