Centralized Conversations
All conversations from many customer services are collected in one centralized platform, no longer need to have many numbers for each customer service.
All conversations from many customer services are collected in one centralized platform, no longer need to have many numbers for each customer service.
ICHA's AI chatbot technology integrated into InsOmnia is not just a tool for responding to automated messages, but also for understanding the context of conversations, predicting user needs, and providing more accurate and relevant responses.
An all-in-one omnichannel solution that integrates multiple communication platforms into one application.
All customer conversations are in one platform that is easy to access and manage to speed up the transaction process.
Service management that covers the entire process end-to-end, from initial interaction to completion.
Call center telephony VOIP, IVR, and wallboard for optimal customer service by facilitating communication.
ICHA's integrated AI chatbot technology is not just a tool to respond to messages, but to understand and predict needs.
Reduce customer service team workload, increase customer satisfaction with faster response.
