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Solution Hospital

InsOmnia
InsOmnia
InsOmnia

Omnichannel CRM: Automate Your Healthcare Services

Manage and monitor all activities and stages of the patient journey by implementing an Omnichannel CRM system in the healthcare industry.

  • Simplify and automate customer service.
  • Add unlimited admins to improve service quality.
  • Respond to every patient question and request quickly.
  • Deliver a consistent experience across all communication channels.

Healthcare Industry Challenges Without Omnichannel CRM

InsOmnia

Difficult to Track and Monitor Data

Agents are unable to effectively track, monitor, or validate patient activity or health records.

InsOmnia

Customer Service Overwhelmed

The number of repetitive questions and high demand for patient registrations has overwhelmed the customer service team.

InsOmnia

Lack of Holistic Insight

There is no database system that can provide holistic insight and view of the patient.

Enhance the Best Experience for Patients

Automate all aspects of your business operations.

  • Unify your entire patient database to track their activity history in a structured timeline format.
  • Use automated notification and reminder systems to easily record and update business and service activities.
  • Monitor all activities and achievements to evaluate business performance accurately.
  • Avoid losing patients with a chatbot that can respond quickly and in real-time.
InsOmnia
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